Shipping Policy

At Pacific Palace Decor LLC, we’re committed to fast, reliable, and secure delivery of your electronics and gadgets across the United States.

1. Shipping Locations

We currently ship to all 50 U.S. states. At this time, we do not offer international shipping.

2. Processing Time

Orders are processed within 1 business day. Orders placed after 2 PM or on weekends/holidays will be processed on the next business day.

3. Delivery Time

We offer 2-day delivery for all orders within the United States, starting from the day your order is shipped—not the day it is placed.

4. Shipping Costs

• Free shipping on all U.S. orders over $50

• A flat rate of $6.99 applies to orders under $50

5. Order Tracking

Once your order ships, a tracking number will be provided so you can monitor your package in real time.

6. Delays and Exceptions

While we strive for on-time delivery, delays may occur due to weather, carrier issues, or high order volumes. We appreciate your patience during such events.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, report the issue within 48 hours of delivery. We will investigate and resolve the matter with a refund or replacement, as appropriate.